Allow a prospect to schedule a Callback at a specific day and time per the Prospects request


  • Guest
  • Sep 12 2021
Agent
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  • Guest commented
    September 15, 2021 19:07

    Hi! Thanks for your feedback. We do have a feature that allows agents to schedule a call back. Once the call has ended, or if the agent clicks "Continue without Calling" they will see a button appear that reads "Schedule Call Back." That button will allow the agent to select and time and date for a call back.

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