Add gift amount to Agent Call Log report

We currently use Agent Call Log to measure results we can't see in BBGF like contact rate, pledge rate, cc %, and more by campaign and agent. Having gift amount would allow us to dig deeper and create more robust reporting that isn't available within BBGF.

  • Guest
  • Sep 15 2021
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  • Janeen Kooi commented
    October 25, 2021 22:04

    It would be helpful for a dashboard like this to be available (able to restrict to single night) on the AGENT side, so student supervisors could provide running totals nightly for callers.