We recommend having an auto reply for texts so that a reply can be sent that this text is not monitored. Also add the ability to view text replies on the Staff side.

It would be really great to have the option to download a report of all Agent Text Logs. Right now it seems to only collect texts that have a result option, but my people don't use that for texting. I think it just makes sense to have access to al...

In addition to adding from a file, can you add the option to add prospects to a campaign from a master prospect list based on criteria similar to criteria selected in talking points (i.e. just alumni from the college of business, former athletes, ...

We would like to have email alerts when someone gives through the GF donation page. Right now you need to check under the analytics tab. We would include other team members like advancement services on these alerts.

Hi! We commonly hear from our prospects that our phone calls appear as Spam. I'm sure that this is a complex thing to fix that likely involves phone providers blocking the calls; however, I was wondering if anyone has any ideas or solutions to avo...

Hi! The option in GF to edit contact information for the prospect that is being called/texted is great, but I think the ability to update contact information could be further enhanced through the option to update contact information for one's spou...

Many of my callers run into the problem where they get someone on the phone who says "oh just send me an email about it" and we don't have an efficient way to do that. Normal I will have the students send an unspecified pledge (I've decided to cha...

Supervisors and/or staff should have the capability to change outcomes w/i GF before data is imported. Sometimes callers enter the wrong outcome, either by mistake or because the definition of an outcome has a gray area.

There needs to be more training in setting up a fundraising page. There's not one that I have found to ensure I'm setting it up correctly.

It would be really helpful if there was a way to set up a test campaign where we can take payments and try out BlueFin OR the new VOIP system. Right now it's really difficult to ensure that a campaign is set up properly and test the receipting pro...